PRIVACY POLICY
At Fred Footwear, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By accessing or using our services, you agree to the terms of this policy.
1. Information we collect
Personal information: When you make a purchase or register on our site, we may collect the following personal information:
Name
Shipping and billing address
Email address
Phone number
Payment information (card details or other payment method)
Automatically collected information: We may collect certain information automatically when you visit our website, including:
IP address
Browser type
Operating system
Browsing actions and patterns
Referring URLs
Cookies and other tracking technologies (see the “Cookies” section below)
2. How we use your information
We use the information we collect to:
Process transactions and fulfil your orders
Send you order confirmations, shipping updates, and customer support responses
Improve our website, products, and services
Provide you with a personalized shopping experience
Communicate with you about promotions, offers, and updates (you can opt-out of marketing communications at any time)
Detect and prevent fraud or abuse
3. How we share your information
Fred Footwear does not sell, rent, or trade your personal information. However, we may share your information with:
Service providers: Third-party companies that assist us in providing services such as payment processing, order fulfilment, or marketing communications.
Legal requirements: We may disclose your information if required by law or in response to valid legal requests.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a new entity.
4. Cookies and tracking technologies
We use cookies and similar technologies to:
Enhance your browsing experience
Remember your preferences
Track website usage and analyze site traffic
You can manage your cookie preferences in your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
5. Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your rights and choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may ask us to correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at info@fredfootwear.co.za
7. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.
8. Children’s privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this page regularly for any updates.
10. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
WhatsApp & Mobile No: +27 82 353 4219
Phone: +27 41 4845151
Email: info@fredfootwear.co.za
